MFP Tech

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    • Company
    • Lenovo Value Recovery (LVR) program
    • Management Team
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  • Request a Quote
  • FAQs
  • Contact Us
MFP Tech

  • About
    • Company
    • Lenovo Value Recovery (LVR) program
    • Management Team
    • Financial Info
  • Products
  • Specials
  • Request a Quote
  • FAQs
  • Contact Us
MFP Tech

  • About
    • Company
    • Lenovo Value Recovery (LVR) program
    • Management Team
    • Financial Info
  • Products
  • Specials
  • Request a Quote
  • FAQs
  • Contact Us

Frequently Asked Questions

What does each type of product condition mean?

New in box – equipment is new in the original sealed box

New bulk – equipment is new, never used, but not in the original packaging

New FRU – field replacement unit in new condition, in the original FRU packaging

New open box – equipment is new, never used, but the box is not sealed

Refurbished – equipment is tested, functional, cleaned and guaranteed by MFP

Factory refurbished – equipment was refurbished by a manufacturing company

Refurbished not audited – equipment not yet audited by MFP

What inventory is presented on the web site?

The web site presents current on hand inventory that is available for sale at each MFP location. However, quantities cannot be guaranteed until a purchase order has been accepted by an MFP sales representative.

What if I need a quantity that is greater than what is showing in stock?

You may submit a request for a quantity greater than we show on hand. Please see the Contact page for information on how to contact us by phone, fax or email. We will do our best to locate and acquire the required product from our global supply base.

Can I request items that are not shown on the web site?

Yes, if we do not have it we will do our best to find it. Please see the Contact.

Do you deal in currencies other than US Dollars?

As noted on our website, all prices are in US Dollars but we are also equipped to deal in Canadian Dollars, British Pounds and Euros.

Can the inventory be searched?

The Products screen allows you to search the current MFP inventory by typing the information you’re searching for in one of the search boxes below the title bar line or use one of the drop down boxes available on certain columns. Once the information is entered use the SEARCH button above the grid header to perform the search task.
You can search in a variety of ways on the following fields:
  • Part Number
  • Quantity
  • Description
  • Price

Is the “Search” function case sensitive?

Search is not case sensitive so either upper or lower case is acceptable.

What if I need more information?

If your question is not answered in this document, please see the Contact page for further information on how to contact us.

MFP Tech

MFP Technology Services is an International Wholesale Distributor.

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Corporate Headquarters & US Warehouse

Corporate Headquarters & US Warehouse

65 Trap Falls Road
Shelton, Connecticut 06484

(203) 761-9944

(203) 402-4126

UK Warehouse

UK Warehouse

Stretford Motorway Estate, Unit 39 Barton
Dock Road Trafford Park Manchester M32 0ZH

+44 (0) 161-864-1284

+44 (0) 161-864-1530

General help: help@MFPTech.com Terms & Conditions Privacy Policy

Copyright © 2020 MFP Technology Service. All rights reserved.

Owning a home is a keystone of wealth… both financial affluence and emotional security.

Suze Orman
31st March 2023 Friday!
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